Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States)
- Standard Shipping: 5–7 business days
- Express Shipping: 2–3 business days
Shipping rates are calculated at checkout based on your order total and location.
International Shipping We currently offer free international shipping on all orders. Delivery times vary by destination, typically 7–21 business days. Please note that customs fees, duties, and taxes may apply and are the responsibility of the customer.
Order Tracking Once your order ships, you'll receive an email with a tracking number. You can use this number to track your package directly on the carrier's website.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at support@dawnradiance.com within 7 days of the expected delivery date. We'll work quickly to resolve the issue.
Shipping Restrictions Some products may not be available for shipping to certain locations due to local regulations. If we are unable to ship to your address, we will notify you promptly and issue a full refund.
Contact Us For any shipping-related questions, reach out to us at support@dawnradiance.com.
Effective Date: September 2026